Patelco Credit Union

Category:
Financial

Website:
patelco.org

Technology:
Sitecore

Overview

Our collaboration with Patelco Credit Union was all about building a strong foundation for their digital future. We worked closely with their internal IT team to design an appropriate tech stack and install Sitecore across multiple environments, ensuring a smooth transition to a scalable and flexible CMS.

With Sitecore in place, we helped implement new designs, giving Patelco a fresh, modern look that improved navigation and user experience. To ensure their team could manage the platform effectively, we created training videos, empowering their marketing and content teams to update and maintain the site with confidence.

Beyond the core development work, we enhanced essential tools like search and the branch locator, improving functionality and meeting WCAG accessibility standards. One of the key aspects of this project was our co-development partnership with Patelco’s internal dev team, working side by side to ensure they could take over maintenance and ongoing development. This collaboration set Patelco up for long-term success, giving them full control over their digital platform while ensuring a seamless, member-first experience.

Highlights

  • Sitecore XP – Implemented a powerful, scalable CMS with personalization capabilities to enhance member engagement.

  • Helix Design Principles – Applied Sitecore Helix best practices for a modular, maintainable, and scalable code base.

  • WCAG Compiance – Ensured compliance with web accessibility standards, making the site inclusive and easy to use for all members.

  • Swiftype – Integrated an advanced search solution for faster, more accurate search results, helping users find what they need quickly.

  • Training Videos – Created customized training videos to empower Patelco’s team with the knowledge to manage and update the site independently.

  • MaxMind – Integrated geolocation services to personalize user experiences and enhance location-based services.

  • Locator with Co-Op Integration – Enhanced the branch and ATM locator tool with Co-Op network integration for seamless access to nationwide locations.

  • CalcXML – Integrated advanced financial calculators to help members make informed financial decisions.

  • Rate Integration – Implemented seamless rate updates, ensuring real-time accuracy for Patelco’s financial products.